Introduction
GAMERS ISLAND LLC ("we," "our," or "us") developed the Cartastic Riddle game as a free service. This service is provided by GAMERS ISLAND LLC at no cost and is intended for use "as is."
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at [Link to Terms & Conditions] unless otherwise defined in this Privacy Policy.
1. Information We Collect
We collect most information about you directly when you use our Game or interact with third-party ads within our Game or our ads in other publishers' games. This information is collected through SDKs (Software Development Kits) integrated into our Game. The information we collect relates to your device type, identifiers that help us recognize your device, how you use our Game, and may include information you submit when contacting us or information we access when you connect your social network accounts. We may also collect information from game store platforms, partners, and other third parties, such as your interests and in-app purchase information (though we never receive your payment or credit card details). We sometimes use third-party advertising companies to help collect this data.
Technical Information: We collect device technical information necessary to run our Game and other technical data to maintain, analyze performance, personalize content, and serve ads. This includes your device type, persistent identifiers (e.g., IP address, device identifiers, advertising identifiers), a unique user ID for our Game, and your country/region.
Advertising and Usage Information: We collect information about how you use our Game, interact with ads in our Game, and interact with our ads in other publishers' games via persistent identifiers. This is used for service improvement, ad delivery, cross-promotion, and analytics.
Traditional Personal Information: We do not collect traditional personal information (e.g., name, address, email, phone number) through our Game. We only receive this if you contact us directly, and we use it solely to respond to your inquiry. We may process other non-identifying information like age range, and for age-verified users, birth year and gender.
2. How We Use Your Information
We or our service providers primarily use the information we collect to improve the user experience, but we also use it for other purposes, including:
Operating and improving our services.
Understanding your preferences to enhance your experience.
Responding to your comments and providing customer service.
Providing requested products and services.
Serving you advertisements and marketing/promotional information.
Sending related communications (confirmations, technical notices, updates, security alerts).
Communicating about promotions, rewards, events, and news from GAMERS ISLAND LLC and partners.
Enabling communication with other users.
Combining information with data from third parties to understand your preferences.
3. How We Disclose Your Information
GAMERS ISLAND LLC does not share your personal information without your consent, except as described below. We may share information with third parties for the following purposes:
With service providers who perform services on our behalf.
With our affiliates.
For analysis and research purposes.
To respond to subpoenas, court orders, or other legal processes.
To protect our rights or the rights of third parties, investigate fraud, or defend against legal claims.
As part of a business transfer (merger, acquisition, bankruptcy).
We may share aggregated or anonymized information with advertisers, publishers, and other third parties.
We use third-party analytics services (e.g., Google Analytics, Facebook Analytics, GameAnalytics, Amplitude, Tenjin).
4. Legal Basis for Using Your Information (EU/EEA)
If you are located in the EU/EEA, our legal basis for processing your information is:
Necessary for the performance of our contract with you (providing our services).
Necessary for our or others' legitimate interests.
Based on your consent (for certain activities).
For marketing, we rely on consent for some activities and legitimate interests for others.
5. Third-Party Advertising Companies
We use third-party advertising and technology companies to serve ads and provide aggregated data. These companies use cookies, tracking codes, and other software to collect data, which may include your unique device ID, geolocation, advertising ID, IP address, ad interaction data, and browsing history. They collect and use this data, subject to your consent, to provide targeted advertising relevant to you. You can control or withdraw your consent via the game settings page.
These companies may also use the collected data for their own purposes, such as aggregating it with other data.
6. External Privacy Policies
Our service providers' privacy policies may contain additional terms. We encourage you to review their policies to learn more about their data practices and use of tracking technologies.
7. Data Retention
GAMERS ISLAND LLC retains your personal data for as long as necessary to provide the Service, unless we are required to delete it by law or you request its deletion. We also retain and use data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Access and/or receive a copy of your information.
Object to the use of your information for direct marketing.
Update inaccurate information.
Request deletion of your information.
Restrict how we process and disclose your information.
Data portability.
Withdraw your consent.
You also have rights regarding the retention, deletion, and communication of your data after your death.
We will consider all requests and respond within the timeframe required by applicable law. Please note that certain information may be exempt from such requests in some circumstances. We may need to verify your identity before responding.
If you no longer wish us to use your information, contact us at [email protected] with the subject "Delete My Account" and provide your name, email, and social network ID (if applicable). We will respond within the legally required period. Note that such a request may prevent you from using the Game or our services.
Opt-out of Geolocation: You can disable location services in your device settings. This may limit your access to certain services.
Opt-out of Push Notifications: You can disable push notifications via your mobile device's "Settings" page.
9. Regarding Children
We do not knowingly collect personal data from children under 13. If you are under 13, please do not provide any information about yourself. If we learn we have collected personal information from a child under 13, we will delete it promptly. If you believe we might have information from or about a child under 13, please contact us.
10. International Data Transfers
Some of our partners are located outside the EU and/or may store your data outside the EU. We ensure that transfers are made to countries recognized as providing an adequate level of protection, or via entities certified under privacy frameworks like the Privacy Shield (where applicable), or using appropriate safeguards like Standard Contractual clauses approved by relevant authorities.
